11 Jan Mid-size health plan investigates the ability to integrate with Facets from a single source of truth–reduces data redundancy by 98% across 23K+ products.
A Mid-size health plan wanted to optimize the benefit plan implementation on the Facets platform. Following were their key pain points:
- Significant data redundancy which prevented them from effectively testing and troubleshooting
- Integration with Salesforce – a lot of the front end information was captured in the front end CRM tool that had to be re-keyed
- SBC, QHP and collateral generation – the manual processes were time consuming and error prone.
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